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Storm-damaged roof with missing shingles and a blue tarp after a North Carolina storm

Storm Damage Roof Repair and Insurance Claims in Charlotte, NC

After hail, high wind or a fallen tree, we inspect the damage, protect the roof, document everything for your insurance claim and handle the repair or replacement.

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Storm Damage and Your Insurance Claim

Summer thunderstorms, tropical systems moving inland and spring hail all hit the Charlotte area. Storm damage is not always obvious from the ground: hail bruises shingles, wind breaks the seal on shingles without tearing them off and flying debris punctures the roof in places you cannot see.

Homeowners insurance generally covers sudden storm damage. The claim goes more smoothly with clear documentation, so we inspect the whole roof, photograph the damage, write up what needs repair or replacement and can be there when the adjuster inspects. You stay in charge of your claim and your policy; we give you and your insurer an accurate picture of the damage.

If the roof is open, we protect it first. Then we complete the repair or replacement the claim covers, and check the attic for water that got in so wet insulation or decking does not turn into a mold problem later.

  • Free storm damage inspection
  • Emergency protection for open roofs
  • Photos and a written scope for your claim
  • We can meet with your insurance adjuster
  • Hail, wind and fallen-tree damage
  • Repair or replacement once the claim is approved

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Signs of Storm Damage on Your Roof

  • Missing shingles or shingles found in the yard
  • Dents on gutters, vents or metal flashing after hail
  • Dark bruised spots or granule loss on shingles
  • Creased or lifted shingles after high wind
  • A tree or large limb on the roof
  • New leaks after a storm

Our Process

What to expect after a storm, from the first call to the finished roof.

  • 1

    Storm Inspection

    We inspect the roof, gutters, vents and attic and photograph all damage.

  • 2

    Protect the Roof

    Open areas are tarped or temporarily sealed to stop more water getting in.

  • 3

    Claim Documentation

    You get photos and a written scope to submit with your claim.

  • 4

    Adjuster Meeting

    If you want us there, we meet the adjuster to walk the damage.

  • 5

    Repair or Replace

    Once approved, we complete the work and do a final walk-through with you.

Financing Available

Monthly payment options are available for roof repairs and replacement, including any amount your claim does not cover, including crawl space work and roofing. Ask about financing when you book your free estimate and we will walk you through the options before any work starts.

Frequently Asked Questions

Does homeowners insurance cover storm damage to a roof?

Most policies cover sudden damage from wind, hail and falling trees, subject to your deductible and policy terms. Damage from age or lack of maintenance is usually not covered. Check your policy, and we will document the damage for you.

What should I do right after a storm damages my roof?

Make sure everyone is safe, take photos of any visible damage, protect belongings from leaks and call us for an inspection. Contact your insurance company to open a claim.

How do I know if hail damaged my roof?

Hail damage is often hard to see from the ground. Look for dents on gutters, downspouts and vents. A roof inspection will confirm bruised or cracked shingles and granule loss.

Will you meet with my insurance adjuster?

Yes, if you would like us to. We walk the roof with the adjuster and point out the damage we documented.

How long do I have to file a roof damage claim?

Deadlines vary by policy and insurer, so check your policy and file promptly. Reporting damage soon after the storm also helps show when it happened.

Can you do emergency tarping?

Yes. If a storm leaves your roof open, we protect it to prevent further water damage until the permanent repair.

Storm Damage? Get a Free Inspection.

Serving homeowners and businesses across the Charlotte metro.

Get a Free Estimate Call (704) 741-5560
Free EstimateCall (704) 741-5560